Refund policy

Effective Date: [01-03-2024]

 

Thank you for shopping at Tisha, a comb manufacturing company committed to providing high-quality products. Please read this policy carefully. This Return and Refund Policy applies to the Tisha website ("Site") and all products and services offered by Tisha.

  1. Returns:

We gladly accept returns for defective products within 7 days of the original purchase date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

  1. Returns Process:

To initiate a return, please contact our customer service team at info@tishacombs.com to obtain a Return Merchandise Authorization (RMA) number. Clearly mark the RMA number on the outside of the package. Ship the product, along with a copy of the original receipt or proof of purchase, to the address provided by our customer service team.

  1. Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 working days.

  1. Exchanges:

We replace items within seven days. If you need to exchange it for the same item, contact our customer service team at info@tishacombs.com

  1. Shipping:

To return your product, you should mail your product to the address provided by our customer service team.

  1. Exceptions:

Certain products are exempt from being returned or refunded. These include:

-- Products that are used.

-- Products not in their original condition.

  1. Contact Information:

If you have any questions about our Return and Refund Policy, please contact us on our contact number info@tishacombs.com

  1. Changes to This Policy:

Tisha reserves the right to update or change this Return and Refund Policy at any time. Any changes will be effective immediately upon posting to the Site.

By making a purchase from Tisha, you acknowledge and agree to the terms of this Return and Refund Policy.